Social Worker (20 or 40 hours)

Social Worker

Department Name and ID: Psychiatry Operations 01089340A Reports to (job title): Grade: 08

Current Job Code: A1704

FLSA Status: Special Exempt - All per diem positions are considered Non-Exempt Effective Date: 2014-05-02

Job Summary:

The Division of Digital Psychiatry at BIDMC is expanding clinical and research efforts to increase access to and quality of mental healthcare ( We are seeking to recruit a LICSW or LCSW perusing further training to join our team in advancing college mental health and clinical research. This 20 or 40 hour per week role will involve assisting clinical studies around mental health technology and colleges, and development of new clinical pathways and service delivery mechanisms utilizing technologies like smartphone apps, smartwatches, and online interventions. The role will also involve running groups that utilize technology to promote wellness and thriving. For all roles the ability to work with diverse patients is critical. There are no weekend/overnight duties.

The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of this position.

Department Specific Job Responsibilities:

1. Collaborate with The Division of Psychiatry Ambulatory services around ongoing psychiatry treatment, including locating appropriate disposition, scheduling appointments.

2. Assist with dispositioning of patients, including completing DMH applications, setting up additional services, obtaining resources, gathering collateral information, and check in/follow up as requested by staff clinician.

3. Perform up to 10 hours/week of CBT treatment in Ambulatory Clinic.

Primary Responsibilities:

1. Provides clinical services to patients and families that address personal and environmental issues in order to maximize emotional, social, and physical well-being and the appropriate and efficient use of health care resources. This will be in our digital psychiatry clinic and utilize technology like apps to augment care. Meets productivity standards set by clinical service area. (essential)

2. Screens and triages patients who request service, are referred, or meet screening criteria for identifying patients' needs. Conducts psychosocial assessments and provides services as indicated and part of research studies. Partners with the multidisciplinary team to facilitate continuity of care planning. (essential)

3. Provides counseling and psychotherapeutic services appropriate to setting. Provides timely and appropriate communication and documentation in medical record. Provides consultation and education regarding psycho-social issues affecting patient care. Advises and addresses ethical and risk management issues. (essential)

4. Participates in one's own clinical supervision as appropriate to level of professional development. Serves as a content resource for multidisciplinary staff; and may serve as mentor/trainer/clinical supervisor to less experienced staff. (essential)

Required Qualifications:

1. Master's degree in Social Work required.

2. License Lic Clinical Social Worker required., or Registration Lic Indep Clinical Social Work required.

3. 0-1 years related work experience required.

4. New graduates and out of state MSW prepared Social Workers are expected to obtain Massachusetts license within 3-6 months of hire date. Will need to work under the direct clinical supervision by a licensed social worker and have all notes co- signed until license has been obtained.

5. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications:

1. Interest in technology augmented mental health care and ability to use smartphones fluently.

2. Interest or experience in writing scientific papers and sharing results at national meetings.


1. Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.

2. Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.

3. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.

4. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.

5. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.

6. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

7. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.

8. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 - over.

Social/Environmental Requirements:

1. Work requires close attention to task for work to be accurately completed. Intermittent breaks during the work day do not compromise the work.

2. Work is varied every day and the employee needs to be adaptable to respond to these changes and use independent judgment and manage priorities.

3. Potential exposure to adverse environmental conditions

4. Health Care Status: HCW 2: Regular, day-to-day contact; face-to-face only. Examples: Front desk receptionist, info desk receptionist, resource specialists, interpreters, transporters, etc.- Health Care Worker Status may vary by department

Sensory Requirements:

Close work (paperwork, visual examination), Monitor Use, Visual clarity feet, Conversation, Monitoring Equipment, Telephone, Background Noise.

Physical Requirements:

Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the hospital campus

This job requires frequent sitting, walking, standing, climbing, Power Grasping using one hand, Fine Manipulation using one hand, keyboard use.